Non-Refundable Payments All retreat payments are non-refundable. By completing your booking, you acknowledge and accept this policy.
Cooling-Off Period (in accordance with Portuguese law) If you book online, you are entitled to a 14-day cooling-off period under Portuguese consumer protection law. During this time, you may cancel for a full refund, provided the retreat start date is not within the 14-day window. The transaction fees will be deducted from the refund to cover booking costs.
Force Majeure In the event of circumstances beyond our control (e.g., natural disasters, travel bans), participants will receive credit to reschedule for a future retreat. No cash refunds will be provided under force majeure.
Booking Transfers You may transfer your booking to another person up to 7 days before the retreat begins, provided you give us prior written notice.
Voucher Option after cancellation If you are unable to attend the retreat due to force majeure or other valid reasons, and you cancel at least 3 months prior to the retreat start date, you will receive a voucher for the full amount paid. This voucher can be applied to any other Farming Chefs retreat within 6 months of the original retreat date.